Returns policy
Thank you for shopping with us! We want you to be fully satisfied with your purchase. Please review our return policy below:
Returns: We accept returns of unused, unwashed, and undamaged items within [25] days of receiving your order.
Refunds: Refunds will be processed to the original payment method within [10] business days after we receive the returned item.
Return Shipping: Customers are responsible for return shipping costs, unless the return is due to a defect or error on our part.
Eligibility: Personalized, final sale, and clearance items are not eligible for return or exchange.
Condition: Returned items must be in original condition with all tags and packaging intact.
How to Initiate a Return: Please contact our customer service team at [info@parkpassapparel.com] to initiate a return or exchange.
Damaged or Defective Items: If you receive a damaged or defective item, please contact us within [X] days of receiving the order for a replacement or refund.
We strive to provide excellent customer service and resolve any issues promptly. Thank you for shopping with us!