Frequently asked questions
What sizes do you offer?
We strive to offer inclusive sizing and our fitness apparel is available in a range of sizes, from small to plus sizes, to accommodate different body types and shapes. If you are having troubles finding your size please reach out and we will do our best to accomodate!
What size should I order?
We recommend referring to our size chart, which provides measurements for each size, to ensure you select the correct size for your body. If you are unsure, feel free to contact our customer service for assistance.
How do I care for my apparel?
We recommend following the care instructions on the garment's label, which may include washing in cold water, avoiding harsh detergents, and air-drying to prolong the life of your fitness apparel.
Can I return or exchange my order if it doesn't fit or if I'm not satisfied with it?
Yes, we accept returns and exchanges within our specified return policy timeframe. Please refer to our return/exchange policy on our website for more information.
Do you offer international shipping?
At this time we are working with our supply chain to offer global shippng, in the meantime, if you are out side the US please reach out to our team at info@parkpassapparel.com to see if we can get your product!
Do you offer discounts or promotions?
Yes, please sign up for our newsletter to be the first to hear about sales and new releases. Use the # #myparkpass for a chance to get a 25% discount for your next purchase and also a chance to be featured on our page!
Can I contact customer service for further assistance?
Absolutely! We have a dedicated customer service team ready to assist you with any questions, concerns, or inquiries. You can reach out to us via email, phone, or through our website's contact form.
